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📚 SunService Repair Guide™
The SunService Repair Guide™ turns your team’s hard-won field knowledge into a structured, searchable diagnostics system — and it powers Dr. Volt™ under the hood.
Dr. Volt™
● grounded in the SunService Repair Guide™
SolarEdge optimizer not reporting — where do I look?
Check the string first. One dark optimizer is usually the unit or its MC4; a whole string points to SafeDC or pairing. Re-run pairing and compare module counts.
It is the whole string.
Then start at the inverter. Verify SafeDC voltage and the string fuse, then re-pair. Guide ref: SE-OPT-03.
What you get
A living, field-calibrated diagnostics knowledge base.
Guided troubleshooting
Walk diagnostics step-by-step across major battery and inverter brands, narrowing root cause instead of guessing.
Gets smarter every job
Every repair your team logs feeds the guide, so your tribal knowledge compounds instead of walking out the door.
Powers Dr. Volt™
Dr. Volt™ grounds his answers in the guide, so AI replies reflect how your company actually works.
See SunService Repair Guide™ in your workflow
Get a personalized demo of Sun Service CRM for your team.