To use the platform, every company and every employee must pass the SunService certification for their role. It's how we guarantee the teams serving homeowners are genuinely top-tier — and how we give those teams a real career to grow into.
It protects homeowners and it builds the people doing the work.
No one touches a homeowner's system without proving they know the work. Certification is built into onboarding — the platform unlocks role functions only after the cert is passed.
A clear ladder of continuing education and advancement gives techs a reason to stay and grow. People invest where they're invested in.
From Intern to Master Technician, every level is a milestone — recognized with a verifiable credential and the skills to back it up.
Required for the role before its tools unlock. Proctored-style exams, grounded in the SunService standards.
Navigate the CRM and handle homeowner data professionally. The shared foundation everyone starts with.
Users, catalog, billing & compliance. Required to onboard a company onto the platform.
Dispatch, payroll oversight & KPIs — running the board by the numbers.
Honest quoting and outreach compliance (TCPA / CAN-SPAM). Protecting homeowners and the brand.
Electrical hazards, lockout/tagout, working at height. Required before any field work.
Credentials stay current with continuing education as equipment and standards evolve — no stale knowledge in the field.
Six tiers, each with its own certification and logged field experience. Advancement is earned and recognized.
Supervised learning, jobsite safety, tools & checklists.
Mounting, bonding & assisting repairs under supervision.
Module / optimizer / microinverter swaps to spec, independently.
Fault diagnosis with Dr. Volt™, warranty filing, recommendations.
ESS/battery commissioning, complex faults, mentoring.
Whole-system expertise, final QA sign-off, certifies others' field work.
Short lessons sourced from the SunService Repair Guide™ & SunService Labor Guide™ and Dr. Volt™ — right where the work happens.
A proctored-style exam per role and tier. Logged jobs count as verifiable hands-on evidence.
Get a verifiable certificate with a unique credential ID — and unlock your role's tools in the CRM.
Issued in-platform on completion, with a unique credential ID, verified under the SunService Certified™ standard.
Bring SunService Certified™ to your company — top-tier teams, happier homeowners, and a career path your best techs won't want to leave.