Every SunService company runs on certified people
To use the platform, every company and every employee must pass the SunService certification for their role. It's how we guarantee the teams serving homeowners are genuinely top-tier — and how we give those teams a real career to grow into.
Certification that cuts both ways
It protects homeowners and it builds the people doing the work.
Top-tier teams, guaranteed
No one touches a homeowner's system without proving they know the work. Certification is built into onboarding — the platform unlocks role functions only after the cert is passed.
Employee loyalty
A clear ladder of continuing education and advancement gives techs a reason to stay and grow. People invest where they're invested in.
A career, not a job
From Intern to Master Technician, every level is a milestone — recognized with a verifiable credential and the skills to back it up.
Every role has a standard
Required for the role before its tools unlock. Proctored-style exams, grounded in the SunService standards.
Platform Essentials
Navigate the CRM and handle homeowner data professionally. The shared foundation everyone starts with.
Platform Administrator
Users, catalog, billing & compliance. Required to onboard a company onto the platform.
Operations Manager
Dispatch, payroll oversight & KPIs — running the board by the numbers.
Customer Advisor & Sales Compliance
Honest quoting and outreach compliance (TCPA / CAN-SPAM). Protecting homeowners and the brand.
Solar Field Safety & PPE
Electrical hazards, lockout/tagout, working at height. Required before any field work.
2-Year Recertification
Credentials stay current with continuing education as equipment and standards evolve — no stale knowledge in the field.
Intern to Master — a path worth staying for
Six tiers, each with its own certification and logged field experience. Advancement is earned and recognized.
SunService Solar Intern
Supervised learning, jobsite safety, tools & checklists.
Apprentice Technician
Mounting, bonding & assisting repairs under supervision.
Technician I — Standard Repairs
Module / optimizer / microinverter swaps to spec, independently.
Technician II — Diagnostics
Fault diagnosis with Dr. Volt™, warranty filing, recommendations.
Senior Technician
ESS/battery commissioning, complex faults, mentoring.
Master Technician
Whole-system expertise, final QA sign-off, certifies others' field work.
Built into the platform
Learn in-app
Short lessons sourced from the SunService Repair Guide™ & SunService Labor Guide™ and Dr. Volt™ — right where the work happens.
Pass the exam
A proctored-style exam per role and tier. Logged jobs count as verifiable hands-on evidence.
Earn the credential
Get a verifiable certificate with a unique credential ID — and unlock your role's tools in the CRM.
An example SunService certificate
Issued in-platform on completion, with a unique credential ID, verified under the SunService Certified™ standard.
Certify your team. Keep your people.
Bring SunService Certified™ to your company — top-tier teams, happier homeowners, and a career path your best techs won't want to leave.